Last updated: August 4, 2026
Who we are
ReplaceMyApplianceParts.com (“we,” “us,” “our”) operates this website to sell genuine OEM appliance replacement parts. This policy explains what information we collect from visitors and customers, how we use it, and your choices.
Information we collect
Information you give us directly: When you create an account, place an order, or contact us, we may collect your name, email address, shipping and billing address, phone number, and order details.
Payment information: We do not store your full credit card number. Payments are processed securely by our third-party payment processor, who handles and stores your payment details according to their own privacy and security standards.
Information collected automatically: Like most websites, we automatically collect certain technical information when you visit — your IP address, browser type, pages viewed, and referring website — through cookies and similar technologies.
Live chat: If you use our website’s live chat feature, the conversation content and any information you share during that chat is processed by our chat provider, Tidio, to respond to your questions.
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order, account, or inquiries
- Improve our website and product catalog
- Send you updates or promotions, if you’ve opted in (you can opt out at any time)
How we share your information
We do not sell your personal information. We share information only with:
- Payment processors, to complete transactions
- Shipping carriers, to deliver your order
- Service providers who help us operate the site (such as our live chat provider), solely to perform those services
- Law enforcement or others, if required by law
Cookies
Our website uses cookies to keep your cart contents, remember your login, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.
Your choices and rights
You can review or update your account information at any time by logging into “My Account.” You may unsubscribe from marketing emails using the link in any email we send. To request access to, correction of, or deletion of your personal data, contact us at [email protected].
Children’s privacy
Our site is not directed at children under 13, and we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
Contact us
Questions about this policy? Contact us at [email protected].