Last updated: August 4, 2026
Our return window
You may return most unused, uninstalled parts within 10 days of delivery for a refund or exchange.
Condition required for a return
To be eligible for a return, an item must be:
- Unused and uninstalled
- In its original packaging
- Accompanied by your order number or proof of purchase
Parts that have been installed, wired, or show signs of use generally cannot be returned, since we’re unable to resell them as new. If a part arrived defective or doesn’t match its listing, see “Defective or incorrect items” below — different rules apply there.
Non-returnable items
The following are not eligible for return:
- Electrical components that have been installed or connected to power
- Special-order or non-stock parts ordered specifically for you
- Parts marked “Final Sale” at checkout
How to start a return
Email [email protected] with your order number and the reason for return. We’ll send you return instructions and a return shipping address.
Return shipping costs
Unless the return is due to our error (wrong item shipped, defective part, etc.), the customer is responsible for return shipping costs.
Restocking fee
A 15% restocking fee may apply to returned items that are not defective, deducted from your refund.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Shipping charges from the original order are non-refundable, except when the return is due to our error.
Defective or incorrect items
If you receive a part that is defective or different from what you ordered, contact us at [email protected] within 10 days of delivery. We’ll arrange a replacement, exchange, or full refund, including return shipping costs, at no cost to you.
Exchanges
If you need a different part instead of the one you ordered, the fastest option is to return the original item under this policy and place a new order for the correct part.
Order cancellations
If you need to cancel an order, contact us as soon as possible at [email protected]. We can only cancel orders that have not yet shipped.
Contact us
Questions about returns or refunds? Contact us at [email protected].